Scan the QR code placed at mall common areas or at the stores which redirects you to WhatsApp, send the auto populated text to instantly become a member.
Your Mobile number is your Membership Number.
You can visit Mall Information desk with a request of mobile number change. Post OTP verification on old registered mobile number/valid Email ID (If profile updated) & the new mobile number, current mobile number will be updated.
No, you will not be able to combine the benefits, but you can enjoy the benefits of both the loyalty programs.
The Membership is valid for lifetime.
Yes, the Mall Loyalty program is independent & more rewarding as you earn points across all the stores in the mall.
Submit the valid Invoice details & invoice image (if asked) within 7 days of your purchase at any of the brands/stores at Inorbit Mall. On successful validation of the invoice details/invoice shared, INcoins will be credited to your account within 72 hours.
Member will earn 1% of the bill amount as INcoins.
All the stores (fashion, lifestyle, food, entertainment) at Inorbit mall with a valid bill A complete hand written bill will not be accepted.
Please visit 'My Profile' section on the Inorbit loyalty website inrewards.inorbit.in & log-in using OTP to check your INcoins balance.
The INcoins will be valid for 365 days from the date of credit to your account. There can be exceptions with limited validity in case of special INcoins credit which will be conveyed on case-to-case basis.
Please reach out to the Mall Information desk for further assistance.
INcoins once expired cannot be renewed.
The Invoice will be rejected due to various reasons such as: Blur/non-legible content, irrelevant images, incorrect details like, invoice amount, date of purchase, incorrect brand name, incorrect mall name etc. In such cases & basis the system prompt, please upload clear bill image as per the guidelines mentioned on WhatsApp while bill submission. You can also reach out to the Mall Information desk for further assistance. Or call us on Toll Free number: 18001232994
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Scan the QR code placed at mall common areas, at the mall Information desk or in the stores. Send the auto populated text. Click on ‘Redeem INcoins’ button to continue & click on the website link (inrewards.inorbit.in) to redeem offers on the rewards catalog.
No, you cannot redeem the INcoins directly in the retail stores. However, you can redeem the store offers on Inorbit’s loyalty website (inrewards.inorbit.in) & visit the store to avail the same.
There is no minimum threshold / criteria for redemption of INcoins. However, member should have sufficient INcoins balance to redeem a particular offer on the rewards catalog.
Member can redeem Only 3 vouchers from a single offer in 30 days and Only 1 merchandise from a single offer in 30 days.
Once the INcoins are redeemed against any offer, they cannot be cancelled or refunded.
INcoins earned cannot be exchanged for Cash (INR).
Please reach out to the Mall Information desk Or Call us on toll free number: 18001232994
The validity of the Expired vouchers cannot be extended.
Please reach out to the Mall Information desk for further assistance.
The details of the vouchers will be available under “My Profile” on the website for your review. For further assistance you can reach out to the Mall Information desk.
No, if the voucher/ merchandise is not collected within 7 working days, the transaction will be auto cancelled & redeemed INcoins will be refunded to your account on the 11th day of the redemption date
